Page 14 - Arkansas 811 Magazine 2022 Issue 3

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Standardizing four basic elements
of a notification request opens the possibility to complete robust analysis, build continuous improvement into the system, and simplify training
and education programs. The four elements of notification and ticket standardization:
1. 3 working day notification time (addressed in Standardize Minimum Notification Time recommendation above)
2. 30 calendar day ticket duration 3. Ticket type:
a. Standard* b. Complex* c. Design
4. Ticket size limit:
a. Standard urban = 1,000 LF
b. Standard rural = 2,500 LF
c. Complex = joint meet, 5 working days clear
d. Design = joint meet, 10 working days clear
* Standard and Complex tickets are limited to one (1) refresh before a new notification is required.
Solution Summary – Brings consistency to the notification process and ticket elements, balancing reasonable notification time for locators with ticket size and ticket life preferences. Creates an opportunity for locators to plan and resource level effectively, raising the likelihood of successful damage prevention and profit generation. In addition, the standardization streamlines locator, excavator and stakeholder education and training.
Arkansas Summary Conclusions
Overall, Arkansas is ranked in the 4th Quartile of states in the design and implementation of its utility locate and damage prevention process and achieves less than adequate performance as measured by PHMSA, CGA’s DIRT Report, IPC, and stakeholders. Areas highlighted and contributing to this low performance include:
1. Regressive Adjudication Process: No 3rd Party Enforcement Board
a. The Arkansas damage adjudication process lacks effective enforcement with no third-party enforcement board to investigate or enforce throughout the adjudication process.
2. Weak Enforcement Structure
a. There is no requirement for the reporting of damages outside of what is required of operators by the Arkansas Public Service Commission.
b. Compared to other states the structure of Arkansas utility damage prevention legislation is weak.
3. Stakeholder Dissatisfaction with 811 System
a. Arkansas stakeholders are dissatisfied with 811 system enforcement, regulation & law, and performance metrics.
b. The Arkansas locate process overall rating is approximately 1.3 points below the average across
EXCAVATION SAFETY TRAINING
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UTILITY & PIPELINE LOCATOR TRAINING
FULL OSHA CONSTRUCTION LIBRARY
12 • Arkansas 811 Magazine 2022, Issue 3
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